Covid-19 Update

Covid-19 Update
First of all we would like to thank you all for your continued support throughout this difficult time. We’re excited to announce that we are reopening on Friday 31st July and you’ll be able to book from Monday 6th July. Opening on this date has allowed us to implement procedures needed to keep both our guests and staff safe. Below you will find the changes being made to the restaurant, please read through before making a reservation:

  • Removal of tables to allow larger spaces between guests and staff.
  • Upon arrival guests will be asked to have their temperature taken.
  • Due to the size of the bar it will not be in use for guests; reservations will be shown directly to their table.
  • We will ask all of our reservations to supply us with names and contact numbers of fellow guests to help with track and trace.
  • Risk Assessments carried out before we open and throughout the remainder of the pandemic.
  • We can only cater for parties up to 4 until restrictions relax further.
  • We won’t be taking deposits for bookings and our cancellation policy will be relaxed.
  • We will adjust our opening times and each table will have a 3 hour time slot. This is to help reduce the numbers of people in the restaurant at any given moment.
  • Every member of staff will have their temperature taken before their shift.
  • We’ll only be offering the 5 and 7 course menus to reduce the time spent in the restaurant and limit visits to the table.
  • Multiple hand sanitiser stations will be set up for guests and staff alike.
  • Disposable menus will be implemented as well as QR codes to view our wine list on your mobile device.
  • Water and wine will be poured once and then left on the table .
  • Saturday will be our only lunch service, we will continue to offer our meal boxes to cover the loss of covers in the restaurant.
  • No unnecessary visits to the restaurant. Please do not come to the restaurant to buy a voucher or book a table. This can be done via our website.
  • No cash payments.
  • Use of paper napkins.
  • No handshake policy.

Following the government guidelines face masks will be completely optional, you can find the guidelines here https://www.gov.uk/coronavirus. If you do have any further questions which aren’t covered above please feel free to call the restaurant or drop us an e-mail.

Unfortunately, we can’t prioritise bookings that were cancelled during the pandemic. We’re using the time to make the restaurant the safest it can be . We hope to see you all soon!

For your consideration you’ll find our new Covid-19 Policy and Risk Assessment:
Alchemilla Covid-19 Policy
Alchemilla Covid-19 Risk Assesment

Alchemilla Restaurant